# Done by Default > Done by Default builds the websites, automations, and AI agents that run your intake, follow-up, and busy-desk work, then keeps them running month after month. Done by Default is a small studio that builds and then operates the back-office systems a business runs on. We are not a template shop and not a hand-off agency: every system we ship is one we also run on our own infrastructure. ## What we build - **Websites and portals**: fast, indexable marketing sites, booking and intake forms, and client or member portals. - **Automations and AI agents**: request routing, drafted and sent replies, scheduling and reminders, and reports on a schedule, with human oversight and logs. - **Custom software and SaaS**: internal tools, dashboards, and customer-facing web apps built to run unattended. ## Productized lines - **Command Center**: client portal plus a project-aware AI agent. From $6,000 plus $300/mo. - **Directory Engine**: a directory network with a self-populating vendor portal. From $5,000 plus $250/mo. - **Product Build**: a custom SaaS or web app, starting with a paid Product Sprint. From $3,500. - **Agent Ops**: an AI-run back office with oversight, starting with a paid Agent Ops Blueprint. From $8,000. ## What makes us different - We build AND operate what we sell. When it breaks at 2am, that is on us, not the client. - Our portfolio is real, live systems we run ourselves, not stock demos or unverifiable client logos. - Plain-language, no jargon, honest pricing. ## Key pages - Services: https://donebydefault.com/services - Process: https://donebydefault.com/process - Packages and pricing: https://donebydefault.com/packages - Portfolio: https://donebydefault.com/portfolio - About: https://donebydefault.com/about - Contact: https://donebydefault.com/contact ## Contact - Web: https://donebydefault.com/contact - Email: hello@donebydefault.com